All orders can take up to 3-4 weeks to make and process, so please remember when ordering that there will be a wait. (this does not include shipping time)
Shipping
processing times
international shipping
We are now shipping internationally! We are not responsible for delays, additional fees, or issues caused by new GPSR regulations, customs processes, or tariffs. Please note that these are outside of our control. All purchases are made at the buyer’s own discretion and risk.
✨ Reminder: Orders are only covered if Route Shipping Protection is added BY the customer at checkout. Otherwise, shipping issues (delays, loss, tariffs, etc.) are out of our hands.
tracking
Once an order has shipped you will receive an email with all your tracking info!
Returns
returns
We are currently not accepting any returns, only store credit would be provided!
returning outside US
unfortunately due to custom fees, tariffs and GSR regulations we do not except returns/exchanges outside of the US. If there any missing items within your order, a refund will be available for the following items.
exchanges
We do except US exchanges ONLY! There is a 7 day exchange policy, you will have up to 7 days to reach out to exchange items. Any additional shipping cost will be proved by the customer. clothes must NOT be worn and must have original tags.
change size
Ordered the wrong size? no worries if your order has not been shipped yet you have up to 7 days to change the size! after 7 days your order has already been put into production we can not change it and the wait time to change it after the 7 day period will be an additional 2 weeks due to the re order of a new size!
order issues
damaged items
Once an item is sent out I do not hold any liability for damages, lost or stolen items. I offer insurance for only 98 cents at check out, so please remember to click and register for the insurance so you’re covered for returns. If damages have been made by customer we are no longer liable for returns. clothes must NOT be worn and must have original tags, items will not be accepted if worn.
We do make exceptions for some orders so please send us an email!
cancel order
There is a 10 day cancelation policy for any cancelations! after 10 days your order has been sent into production and cannot be canceled.
missing
Once an item is sent out I do not hold any liability for damages, lost or stolen items. I offer insurance for only 98 cents at check out, so please remember to click and register for the insurance so you’re covered.
If order is stuck in "pre-shipment" please reach out and email us at kreeturez@gmail.com
sizing
size guide
Any specific details for the sizes of the garment will be provided on the listing.
what route shipping insurance covers
damages
A broken/damaged product is unusable. This can include items that are clearly fractured, shattered, bent (if not bendable), crushed, etc.
lost
Covers any packages that are stuck "in transit" Order issues for packages presumed to be lost by the carrier (where the status is not "delivered") must be filed no sooner than 7 days after the last tracking update for United States domestic shipments and 20 days for international shipments.
stolen
If an order is being reported as anything other than delivered for an unreasonable amount of time, we can safely conclude that the item is lost. For example, you purchased 3-day shipping and it's been over a week in-transit.
If a scan was missed, the package was misplaced, or simply did not ship, it is unlikely that the status will change to delivered. At this point, we can step in to help give the best next steps!
GPSR
Compliance Page
General Product Safety Regulation (GPSR) Compliance Page
The General Product Safety Regulation (GPSR) is a cornerstone of the EU’s product safety framework, coming into effect on December 13, 2024. It ensures that all consumer products marketed within the European Union meet stringent safety standards, regardless of the sales channel. This regulation applies to non-food items and outlines detailed responsibilities for businesses to guarantee product safety.
Under the GPSR, businesses are required to ensure that their products are safe for consumers. This involves adhering to all relevant safety measures, maintaining clear documentation, and responding promptly to any safety concerns or inquiries. The regulation is designed to protect consumers and promote accountability across all levels of the supply chain.
To comply with the GPSR, we are providing the following information. If you have any questions or concerns about the products sold on this site, please contact us using the contact details below. This page is linked in the footer of our site, making it visible on all product listing pages in accordance with GPSR requirements.
Business owner contact information:
- Name: KREETUREZ
- Email address: Kreeturez@gmail.com
- Postal address: 936 hinckley lane, Fillmore CA 93015
Authorized EU representative contact information:
- Name of the head of the European Union:
VAT SPEED SL - Country:
Spain Madrid - Detailed address:
Calle Antonio Salvador N99.1,28026 Madrid,Spain - Postal code:
28026 - Contact phone number:
+34 916321624 - Email address:
services@vatspeed-eu.com
Print on demand items:
For inquiries related to print-on-demand products, please contact:
- Name: SINDEN VENTURES LIMITED
- Address: Markou Evgenikou 11, Mesa Geitonia 4002 Limassol Cyprus
- Email: gpsr@sindenventures.com
If you are not ensure if your product is a print on demand item, please contact us to ask by submitting a customer service request at the Contact link in the footer.
Manufacturing and product safety details :
Products sold on this site are manufactured by the companies listed in the product descriptions. If no manufacturer is specified, please refer to the following general guidelines:
- Soft Goods (e.g., T-shirts, Hoodies, Hats):
- Blank garments are typically sourced from manufacturers in the United States for US-based stores, and the United Kingdom for UK or EU based stores. Australia stores source and print primarily in AU. Occasionally, these garments may originate from other countries, with origin information clearly labeled on the tag or inner collar. If such labeling is missing, please contact us.
- Examples of commonly used garments include Comfort Colors, Bella Canvas, As Colour, Gildan, Champion, LA Apparel, Stanley Stella, and Independent Trading Company.
- Printing is primarily performed in the United States using screen printing or digital printing methods for US based stores, and is primarily performed in the UK for UK or EU based stores, and in the AU for AU based stores
- Posters and Media
- Posters are primarily printed in the United States for US based stores, and is primarily in the UK for UK or EU based stores, and in the AU for AU based stores
- CDs and Vinyl are primarily manufactured in the United States or at times in Europe
- Product Safety Notices:
- Any items requiring specific safety notices will have the relevant information displayed on the product page. If you believe a product page is missing critical details, please inform us immediately.
Compliance statement
As the brand marketing and promoting these products, we may be considered a manufacturer under GPSR guidelines, even though we do not physically produce the items. We are committed to addressing any questions or concerns related to the safety and compliance of the products sold on this site. For such inquiries, please use the contact details provided above or refer to the footer of this website for additional contact options. This page is linked in the footer of our site, making it visible on all product listing pages in accordance with GPSR requirements.
Additional compliance information
The GPSR emphasizes transparency and consumer safety, requiring businesses to:
- Ensure clear labeling and traceability of products.
- Maintain detailed records to facilitate swift responses to safety concerns.
- Provide accessible and efficient channels for consumer inquiries.
If you have further questions about how we comply with the GPSR or need additional assistance, do not hesitate to contact us. We are dedicated to ensuring the safety and satisfaction of all our customers.